-
1
-
Gurkha Services Training
-
Control of Substances Hazardous to Health (COSHH)
-
Unit 1 COSHH: What is COSHH
-
Unit 1.1 COSHH: What is COSHH
-
Unit 1.2 COSHH: What is COSHH
-
Unit 1.3 COSHH: What is COSHH
-
Unit 1.4 COSHH: What is COSHH
-
Unit 1.5 COSHH: What is COSHH
-
Unit 2.1 What are the implications within the workplace?
-
Unit 2.2 What are the implications within the workplace?
-
Unit 2.3 What are the implications within the workplace?
-
Unit 3.1 The legislation surrounding COSHH
-
Unit 3.2 The legislation surrounding COSHH
-
Unit 3.3 The legislation surrounding COSHH
-
Unit 4.1 Good Practice
-
Unit 4.2 Good Practice
-
Unit 4.3 Good Practice
-
Unit 4.3.1 Good Practice
-
Unit 4.3.2 Good Practice
-
Unit 4.4 Good Practice
-
Conclusion
-
COSHH QUIZ
-
2
-
Aim and Objectives
-
Unit 1: Equality and Diversity
-
Unit 1.1 Equality and Diversity
-
Unit 1.2 Equality and Diversity
-
Unit 1.3 Equality and Diversity
-
Unit 1.4 Equality and Diversity
-
Unit 1.5 Equality and Diversity
-
Unit 1.6 Equality and Diversity
-
Unit 1.7 Check Your Knowledge
-
Unit 1.8 Equality and Diversity
-
Unit 1.9 Equality and Diversity
-
Unit 1.10 Equality and Diversity
-
Unit 1.11 Equality and Diversity Quiz
-
Unit 1.12 Equality and Diversity Quiz
-
Unit 2 Equality and Diversity
-
3
-
Foreword
-
Unit 1 Communication
-
Unit 1.1 What is communication?
-
Unit 1.2 What is communication?
-
Unit 1.3 What is communication?
-
Unit 1.4 What is communication?
-
Unit 1.5 What is communication?
-
Unit 2 Methods of Communication
-
Unit 2.2 Methods of Communication
-
Unit 2.2 Methods of Communication
-
Unit 3 Barriers to Communication
-
Unit 3.1 Barriers to Communication
-
Unit 3.2 Barriers to Communication
-
Unit 3.3 Barriers to Communication
-
Unit 3.4 Barriers to Communication
-
Unit 3.5 Barriers to Communication
-
Unit 3.6 Barriers to Communication
-
Unit 3.7 Barriers to Communication
-
Unit 3.8 Barriers to Communication
-
Unit 3.9 Barriers to Communication
-
Unit 3.10 Barriers to Communication
-
Unit 3.11 Barriers to Communication
-
Unit 3.12 Barriers to Communication
-
Unit 3.13 Barriers to Communication
-
Unit 3.14 Barriers to Communication
-
Unit 4 Good Communication Techniques
-
Unit 4.1 Good Communication Techniques
-
Unit 4.2 Good Communication Techniques
-
Unit 4.3 Good Communication Techniques
-
UNIT 5 EXERCISE (TEXT LESSON )
-
Unit 5.1 Reading Quiz, Communication Quiz.
-
COURSE- Policies, Procedures and Legislation
-
Unit 6.1 Policies, Procedures and Legislation
-
Unit 6.2 Policies, Procedures and Legislation
-
Unit 6.3 Policies, Procedures and Legislation
-
Unit 6.4 Policies, Procedures and Legislation
-
Unit 6.5 Policies, Procedures and Legislation
-
Unit 6.6 Policies, Procedures and Legislation
-
Unit 6.7 Policies, Procedures and Legislation
-
Unit 6.8 Policies, Procedures and Legislation
-
Unit 6.9 Policies, Procedures and Legislation
-
Unit 7 Conclusion
-
4
-
Foreword
-
Introduction
-
Unit 1 What is the Purpose of Care Record
-
Unit 1.2 What is the Purpose of Care Record
-
Unit 1.3 What is the Purpose of Care Record
-
Unit 2 What Types of Records .......
-
Unit 2.1 What Types of Records .......
-
Unit 3 Legislation
-
Unit 3.1 Legislation
-
Unit 3.2 Legislation
-
Unit 3.3 Legislation
-
Unit 3.4 Legislation
-
Unit 4 Completing Care Records
-
Unit 4.1 Completing Care Records
-
Unit 4.2 Completing Care Records
-
Unit 4.3 Completing Care Records
-
Unit 4.4 Completing Care Records
-
Unit 4.5 Completing Care Records
-
Unit 4.6 Completing Care Records
-
Unit 4.7 Completing Care Records
-
Unit 4.8 Completing Care Records
-
Unit 5 Accountability and Confidentiality
-
Unit 5.1 Accountability and Confidentiality
-
Unit 5.2 Accountability and Confidentiality
-
Unit 5.3 Accountability and Confidentiality
-
Unit 5.4 Accountability and Confidentiality
-
Unit 6 Conclusion
-
Unit 7 Documentation and Record Keeping Quiz
-
-
6
-
Introduction
-
Unit 1 Understanding Diabetes
-
Unit 1.1 Understanding Diabetes
-
Unit 1.2 Understanding Diabetes
-
Unit 1.3 Understanding Diabetes
-
Unit 1.4 Understanding Diabetes
-
Unit 1.5 Understanding Diabetes
-
Unit 1.6 Understanding Diabetes
-
Unit 1.7 Understanding Diabetes
-
Unit 1.8 Understanding Diabetes
-
Unit 1 Summary
-
Unit 2 Types of diabetes
-
Unit 2.1 Types of diabetes
-
Unit 2.2 Types of diabetes
-
Unit 2.3 Types of diabetes
-
Unit 2.4 Types of diabetes
-
Unit 2.5 Types of diabetes
-
Unit 2.6 Types of diabetes
-
Unit 2.7 Types of diabetes
-
Unit 2.8 Types of diabetes
-
Unit 2.9 Summary
-
Unit 3 Complications
-
Unit 3.1 Complications
-
Unit 3.2 Complications
-
Unit 3.3 Retinopathy
-
Unit 3.4 Foot Ulcer
-
Unit 3.4 Neurological
-
Unit 3.5 Renal Disease
-
Unit 3.6 Cardiovascular Disease
-
Unit 3.6 Other Complications
-
Unit 3.7 Emergencies
-
Unit 3.8 Hypoglycaemia
-
Unit 3.9 Hyperglycaemia
-
Unit 3.10 Ketoacidosis
-
Unit 3.11 Summary
-
Unit 4 Living with Diabetes
-
Unit 4.1 Measuring Blood Levels
-
Unit 4.2 Measuring Blood Levels
-
Unit 4.3 Illness
-
Unit 4.4 Diet Management
-
Unit 4.5 Summary
-
Unit 5 Diabetes Awareness Quiz
-
7
-
Unit 1 Aims
-
Unit 1.1 What is End of Life Care?
-
Unit 1.2 When does End of Life Begin?
-
Unit 1.3 Recognising the Dying Individual
-
Unit 1.4 EoL and Palliative Care
-
Unit 1.5 End of Life Survey
-
Unit 2 Communication around Death and Dying
-
Unit 2.2 Communication
-
Unit 2.3 Information
-
Unit 2.4 Five Priorities for Care at the End of Life
-
Unit 2.5 Holistic Assessment
-
Unit 3 Advance Care Planning
-
Unit 3.1 Communicate
-
Unit 4 Things to Consider
-
Unit 4.1 Basic Symptom Management
-
Unit 4.2 Total Pain
-
Unit 4.3 Total Pain
-
Unit 4.4 Total Pain
-
Unit 4.5 Total Pain
-
Unit 4.5 End of Life Breathlessness
-
Unit 4.6 End of Life Breathlessness
-
Unit 4.7 Nausea and Vomiting
-
Unit 4.8 Terminal Agitation
-
Unit 4.9 Signs and Symptoms
-
Unit 4.10 Consider Why
-
Unit 4.11 Secretions
-
Unit 4.12 Mouth Care
-
Unit 4.13 Mouth Care
-
Unit 4.14 Mouth Care
-
Unit 4.15 Management
-
Unit 4.16 Syringe Drivers
-
Unit 5 End of Life Care Quiz
-
Unit 6 End of Life Care Summary
-
8
-
Introduction
-
Introduction: Tissue Viability
-
Introduction: Wound Definition
-
Introduction: Wound Management
-
Introduction: Check your knowledge
-
Unit 1: Function and Structure
-
Unit 1.2: Function and Structure
-
Unit 1.3: Function and Structure
-
Unit 1.4: Function and Structure
-
Unit 1.5: Function and Structure
-
Unit 1.6: Function and Structure
-
Unit 1.7: Function and Structure
-
Unit 1.8: Function and Structure
-
Unit 1.9: Function and Structure
-
Unit 1.9.1: Function and Structure
-
Unit 1.10: Function and Structure
-
Unit 1.11: Function and Structure
-
Unit 1.12: Function and Structure
-
Unit 1.13: Function and Structure
-
Check your knowledge
-
Recap - Function and Structure
-
Unit 2: Holistic Care and Care Values
-
Unit 2.1: Holistic Care and Care Values
-
Unit 2.2: Holistic Care and Care Values
-
Unit 2.3: Holistic Care and Care Values
-
Unit 2.4: Holistic Care and Care Values
-
Unit 2.5: Holistic Care and Care Values
-
Unit 2.6: Holistic Care and Care Values
-
Unit 2.7: Holistic Care and Care Values
-
Unit 2.8: Holistic Care and Care Values
-
Unit 2.9: Holistic Care and Care Values
-
Check your knowledge
-
Recap - Holistic Care and Care Values
-
Unit 3: Pressure Ulcer Care
-
Unit 3.1: Pressure Ulcer Care
-
Unit 3.2: Pressure Ulcer Care
-
Unit 3.3: Pressure Ulcer Care
-
Check your knowledge
-
Recap - Pressure Ulcer Care
-
Unit 4: Risk Assessment
-
Unit 4.1: Risk Assessment
-
Unit 4.2: Risk Assessment
-
Unit 4.3: Risk Assessment
-
Recap - Risk Assessment
-
Unit 5: Measures
-
Unit 5.1: Measures
-
Unit 5.2: Measures
-
Unit 5.3 Measures
-
Recap - Measures
-
Assessment / Recap
-
Assessment / Recap
-
9
-
Introduction
-
Unit 1: What is distress or behavioural challenge?
-
Unit 1.1 WHAT CAUSES DISTRESSED REACTIONS AND BEHAVIOURAL CHALLENGES?
-
Unit 1.2 WHAT CAUSES DISTRESSED REACTIONS AND BEHAVIOURAL CHALLENGES?
-
Unit 1.2 Frustration
-
Unit 1.2 Frustration
-
Unit 2.0 Cognitive Impairment
-
Unit 2.1 Cognitive Impairment
-
Unit 2.2 Cognitive Impairement
-
Unit 2.3 Cognitive Impairement
-
Unit 2.4 Cognitive Impairement
-
Unit 2.5 Cognitive Impairement
-
Unit 2.6 Cognitive Impairement
-
Unit 3 Awareness Zone
-
Unit 3.1 Awareness Zone
-
Unit 3.2 Awareness Zone
-
Unit 3.3 Awareness Zone
-
Unit 3.4 Awareness Zone
-
Unit 3.5 Awareness Zone
-
Unit 3.6 Awareness Zone
-
Unit Quiz
-
Summarise
-
10
-
Introduction
-
Unit 1 Mental Capacity Act 2005 & Deprivation of Liberty Safeguards
-
Unit 1.1 Mental Capacity Act 2005 & Deprivation of Liberty Safeguards
-
Unit 1.2 Mental Capacity Act 2005 & Deprivation of Liberty Safeguards
-
Unit 2 Mental Capacity Act
-
Unit 2.1 Mental Capacity Act
-
Unit 2.2 MCA in Action
-
Unit 2.3 The MCA
-
Unit 2.4 MCA Protections
-
Unit 2.5 MCA Provisions
-
Unit 2.6 MCA Rationale
-
Unit 2.7 Decision-Maker
-
Unit 2.8 Decision-Maker
-
Unit 3 Statutory Principles
-
Unit 3.1 The MCA Principles
-
Unit 3.2 Principle 1
-
Unit 3.3 Case Study 1
-
Unit 3.4 Test for Tommy's Capacity
-
Unit 3.5 Principle 2
-
Unit 3.6 Case Study 2
-
Unit 3.7 Test for Tommy's Capacity 2
-
Unit 3.8 Principle 3
-
Unit 3.9 Principle 4
-
Unit 3.10 Principle 4
-
Unit 3.11 Principle 4
-
Unit 3.12 Case Study 3
-
Unit 3.13 Test for Tommy's Capacity 3
-
Unit 3.14 Principle 5
-
Unit 3.15 Exemptions
-
Unit 3.16 End of Life Care
-
Unit 3.17 Do Not Resuscitate
-
Unit 4 Deprivation of Liberty Safeguards (DoLS)
-
Unit 4 Deprivation of Liberty Safeguards (DoLS)
-
Unit 4.1 Safeguards
-
Unit 4.2 Safeguards
-
Unit 4.3 Safeguards
-
Unit 4.4 Plugging the Bournewood Gap
-
Unit 4.5 Plugging the Bournewood Gap
-
Unit 4.6 Process
-
Unit 4.7 Authorisation
-
Unit 4.8 Assessments
-
Unit 4.9 Standard Authorisation
-
Unit 4.10 Safegguards
-
Unit 4.11 Safegguards
-
Unit 4.12 Urgent Authorisation
-
Unit 4.13 Length of Authorisations
-
Unit 5 DoLS Process
-
Unit 5.1 DoLS Process
-
Unit 5.2 DoLS Process
-
Unit 5.3 IMCA
-
Unit 5.4 Acid Test
-
Unit 5.5 Whistle Blowing
-
Unit 5.6 Summary
-
Unit 5.7 End of Learning
-
Unit 6 MCA & DoLS Test
-
11
-
Aims and Objectives
-
Unit 1 Being Person-Centred
-
Unit 1.1 Positive Attitude
-
Unit 1.2 What is Person - Centred Care?
-
Unit 1.3 What is Person - Centred Care?
-
Unit 1.4 What do we mean by Personality?
-
Unit 1.5 What do we mean by Personality?
-
Unit 1.6 Impact of Life History
-
Unit 1.7 Impact of Life History
-
Unit 1.8 Impact of Life History
-
Unit 1.9 Impact of Health
-
Unit 1.10 Impact of Relationships
-
Unit 1.11 Why is Person - Centred Care Important
-
Unit 1.12 Methods of Working
-
Unit 1.13 Care and Support
-
Unit 1.14 Case Study - Setting the Scene
-
Unit 1.15 Summary
-
Person - Centre Care Test
-
12
-
Aims and Objectives
-
Unit 1.1 Never disclose someone's information to a stranger
-
Unit 1.2 People are aware of their rights
-
Unit 1.3 HOW DOES THE LAW PROTECT PERSONAL DATA?
-
Unit 1.4 HOW DOES THE GDPR AFFECT ME?
-
Unit 2.0 PERSONAL DATA
-
Unit 2.0.1 PERSONAL DATA
-
Unit 2.2 PERSONAL DATA - DIGNITY
-
Unit 2.3 WHY WAS THE HOSPITAL FINED, AND THE STAFF MEMBER DISMISSED?
-
Unit 2.4 SECURITY AND CONFIDENTIALITY OF PERSONAL IDENTIFIABLE DATA
-
Unit 2.4.1 SECURITY AND CONFIDENTIALITY OF PERSONAL IDENTIFIABLE DATA
-
Unit 2.5 EXAMPLES OF HOW TO KEEP PERSONAL DATA SAFE
-
Unit 3.0 THE GENERAL DATA PROTECTION REGULATION
-
Unit 3.2 DATA PROTECTION ACT PRINCIPLES
-
Unit 3.3 DEFINE DATA SUBJECT, DATA CONTROLLER AND DATA PROCESSOR
-
Unit 3.4 REMEMBER THE PRINCIPLES AND THE ICO
-
Unit 3.5 ACHIEVING THE CORRECT LEVEL OF COMPLIANCE
-
Unit 4.0 EXERCISE
-
Unit 4.1 REMEMBER TO STAY SAFE ONLINE
-
UNIT 4.2 AVOID BEING THE RISK
-
Unit 4.3 THINK!
-
Unit 4.4 SUBJECT ACCESS REQUESTS
-
Unit 4.5 FREEDOM OF INFORMATION
-
Unit 4.6 YOU SHOULD REMEMBER THESE POINTS
-
Conclude
-
Quiz
-
13
-
Aims and Objectives
-
Unit 1.1 Fire Awareness in Care
-
Unit 1.2 Fatal Accident Inquiry
-
Unit 1.3 Fatal Accident Inquiry
-
Unit 1.4 Law and Legislation
-
Unit 2 Nature of Fire
-
Unit 2.2 The Fire Triangle
-
Unit 2.3 Eliminate the Fire
-
Unit 2.4 Three Ways Fire Can Spread
-
Unit 2.5 Smoke Kills Faster than Fire
-
Unit 2.6 Ways in Which a Fire can Start
-
Unit 2.7 Categories of Fire
-
Unit 2.8 True Cost of Fire
-
Unit 2.9 Recap Nature of Fire
-
Unit 3 Creating a Safe Environment
-
Unit 3.2 Good House Keeping Practice
-
Unit 3.3 Alerting Equipment
-
Unit 3.4 Fire Doors
-
Unit 3.5 Signage
-
Unit 3.6 Fire Action Signs
-
Unit 3.7 Fire Prevention
-
Unit 3.8 Risk Assessment
-
Unit 3.9 Requirement by Law
-
Unit 3.10 Regulatory Reform Order
-
Unit 3.11 Your Duties
-
Unit 3.12 Recap Creating a Safe Environment
-
Unit 4 Fire Evacuation
-
Unit 4.1 Fire Evacuation
-
Unit 4.2 Fire Emergency Evacuation Plan
-
Unit 4.3 Complex Premises Evacuation
-
Unit 4.4 Complex Premises Evacuation
-
Unit 4.5 Fire Evacuation Drills
-
Unit 4.6 FED Objectives
-
Unit 4.7 Carry Out the Drill
-
Unit 4.8 People's Behaviour
-
Unit 4.9 Calling Emergency Services
-
Unit 4.10 Safe Evacuation
-
Unit 4.11 Safe Evacuation
-
Unit 4.12 Roll Call
-
Unit 4.13 Arrival of Fire Services
-
Unit 4.14 Recap Fire Evacuation
-
Unit 5 Tackling the Fire
-
Unit 5.2 Risk Assessment
-
Unit 5.3 Tackling the Fire
-
Unit 5.4 The Golden Rule
-
Unit 5.5 Choosing Correct Extinguisher
-
Unit 5.6 Electrical Fire
-
Unit 5.7 Extinguisher/Fire Details
-
Unit 5.8 Extinguisher/Fire Details
-
Unit 5.9 Using an Extinguisher
-
Unit 5.10 Floor Plan Challenge
-
Unit 5.11 Fire Blanket
-
Unit 5.12 Legislation
-
Unit 5.13 Fire Action
-
Unit 5.14 Fire Evacuation
-
Unit 5.15 Tackling the Fire
-
Fire Awareness Quiz
-
14
-
Introduction
-
Unit 1: What is Dementia?
-
Unit 1.1 DEFINING DEMENTIA
-
Unit 1.2 PERSON-CENTRED APPROACH
-
Unit 1.3 COMMON FORMS
-
Unit 1.4 DIAGNOSIS
-
Unit 1.5 RECOGNISING DEMENTIA
-
Unit 1.5.1 RECOGNISING DEMENTIA
-
Unit 1.6 SIMILAR SYMPTOMS - DIFFERENT CAUSES
-
Unit 1.7 SIMILAR SYMPTOMS
-
Unit 1.8 DELIRIUM
-
Unit 1.9 AVOIDING DELIRIUM
-
Unit 1.10 DEPRESSION
-
Unit 1.11 MISCONCEPTIONS
-
Unit 2 PERSON-CENTRED THEORY
-
Unit 2.1 Factors
-
Unit 2.2 VIPS
-
Unit 2.3 PRACTICAL IDEAS
-
Unit 2.4 BENEFITS OF A PERSON-CENTRED APPROACH
-
Unit 2.5 DEMENTIA PROGRESSION
-
Unit 2.6 Middle
-
Unit 2.7 Late
-
Unit 2.8 CHANGES IN ABILITIES
-
Unit 2.9 CARE RECORDS
-
Unit 3 Communication & Behaviour
-
Unit 3.1 IMPORTANT QUESTIONS
-
Unit 3.2 UNDERSTAND THE CAUSE
-
Unit 3.3 EXPRESSIONS
-
Unit 3.4 DETECTIVE WORK
-
Unit 3.5 REASONS
-
Unit 3.6 SUPPORTING THE INDIVIDUAL
-
Unit 3.7 RESPONDING TO THREATENING BEHAVIOURS
-
Unit 4 WHAT DO YOU SEE?
-
Unit 4.1 WHAT DO YOU SEE
-
Unit 4.2 EACH PERSON IS AN INDIVIDUAL
-
Unit 4.3 MAXIMISING POTENTIAL
-
Unit 4.4 ULTIMATE GOAL
-
Unit 4.5 SEE THE PERSON
-
Unit 4.6 UNDERSTANDING INDIVIDUALS’ SYMPTOMS
-
Unit 4.7 COMMUNICATION AND INTERACTION
-
Unit 4.8 ACTIVE LISTENING
-
Unit 4.9 FURTHER COMMUNICATION TECHNIQUES
-
Unit 4.10 STRATEGIES FOR COMMUNICATION
-
Unit 4.11 OVERCOMING DISABILITIES
-
Unit 4.12 DECISION MAKING
-
Unit 4.13 BALANCING RIGHTS
-
Unit 4.14 ENSURING SAFETY
-
Unit 4.15 BEST INTEREST DECISIONS
-
Unit 4.16 GOVERNED BY LAW
-
Unit 4.17
-
Dementia -Quiz
-
15
-
Aim and Objectives
-
Unit 1 What is Infection?
-
Unit 1.1 What is Infection?
-
Unit 1.2 What is Infection?
-
Unit 1.3 What is Infection?
-
Unit 2 Types of Infection
-
Unit 2.1 Types of Infection
-
Unit 2.2 Types of Infection
-
Unit 3 The Chain of Infection
-
Unit 3.1 The Chain of Infection
-
Unit 4 Standard Precautions
-
Unit 4.1 Hand Washing
-
Unit 4.2 Hand Washing
-
Unit 4.3 Hand Washing
-
Unit 4.4 Cleaning
-
Unit 4.5 Cleaning
-
Unit 4.6 Cleaning
-
Unit 4.7 Cleaning
-
Unit 4.8 Cleaning
-
Unit 4.9 Awareness
-
Unit 4.10 Awareness
-
Unit 4.11 Awareness
-
Unit 4.12 Protective Barrier
-
Unit 4.13 Protective Barrier
-
Unit 4.14 Protective Barrier
-
Unit 4.15 Protective Barrier
-
Unit 4.16 Protective Barrier
-
Infection Prevention & Control Quiz
-
16
-
Public Information
-
Unit 1.1 : Covid 19
-
Unit 1.2 Covid 19
-
Unit 1.3 Covid 19
-
Unit 1.4 Covid 19
-
Unit 2 Stardard Precautions
-
Unit 2.1 Standard Precautions
-
Unit 2.2 Standard Precautions
-
Unit 2.3 Standard Precautions
-
Covid 19 Test
-
17
-
Introduction
-
Aim of the course
-
1.1 What is food allergy?
-
Unit 1.2 Food safety
-
Unit 1.3 Food allergy
-
Unit 1.3 Food allergy
-
Unit 1.4 Food allergy
-
Unit 1.5 Product and substances
-
Unit 1.5.1 Product and substances
-
Unit 1.6 Non-food allergens
-
Unit 1.7 Food intolerance (Lactose & Gluten)
-
Unit 1.7.1 Food Or Food Products (LACTOSE)
-
Unit 1.7.1 Food Or Food Products (GLUTEN)
-
Check your knowledge
-
What You Should Know Now
-
Unit 2: Impact on consumers
-
Unit 2.1 Symptoms - Allergic Reaction
-
Unit 2.2 Common physical reactions
-
Unit 2.3 Symptoms - Allergic Reaction
-
Unit 2.4 Symptoms - Food Intolerance
-
Unit 2.5 Anaphylactic Reaction
-
Check your knowledge
-
What you should now know
-
Module 3: Food Information Law
-
Unit 3.1 Allergens
-
Unit 3.2 Food Labelling
-
Unit 3.3 Bulk labelling / Outer case Labelling
-
Unit 3.4 Pre-Packed and Loose Foods
-
Unit 3.5 Enforcement
-
What you should know
-
Module 4: Practical Allergen Management
-
Unit 4.1 Food Hazards
-
Unit 4.2 Control Risks
-
Check your knowledge
-
Unit 4.3 Recording Information
-
Unit 4.4 Dealing with an Allergic Reaction
-
What I Now Know
-
Unit 5: Effective Communication
-
Unit 5.1 Responsibilities
-
Unit 5.2 Information On Display
-
Unit 5.3 Tips
-
Unit 5.4 Recipe Writing
-
Check your knowledge
-
What I Should Now Know
-
End Of Learning
-
Allergen Awareness Test
-
18
-
Welcome
-
Introduction
-
Course subjects
-
THE 3PS
-
Unit 1.0 Basic Life Support
-
Unit 1.1 The Assessment
-
Unit 1.2 Primary Survey
-
Unit 1.3 Check for response
-
Unit 1.4 Seeking help
-
Unit 1.5 Airways & Chin Lift
-
Unit 1.6 Check Breathing
-
Unit 1.7 CPR
-
Unit 1.8 Chest Compressions
-
Unit 1.9 Rescue Breaths
-
Unit 1.10 Primary Survey Summary Diagram
-
Unit 1.11 Resuscitation
-
Unit 1.12 AED
-
Unit 1.13 Getting the AED
-
Unit 1.14 AED Safety
-
Unit 1.15 AED Use on Children
-
Unit 1.16 Chain of Survival
-
Unit 1.17 Primary Survey
-
Unit 2 Secondary Survey
-
Unit 2.1 Areas to Survey
-
Unit 2.2 Secondary Survey
-
Unit 2.3 Recovery Position
-
Unit 2.4 Recovery Position
-
Unit 2.5 Health & Safety
-
Unit 2.6 The Whole Process Diagram
-
Unit 2.7 Resuscitation
-
Unit 2.8 Secondary Survey
-
Unit 3 Choking
-
Unit 3.1 Signs of Choking
-
Unit 3.2 Treatment of Choking
-
Unit 3.3 Assessing Severity
-
Unit 3.4 Assessing Severity
-
Unit 4 Anaphylaxis
-
Unit 4.1 What Happens During a Reaction?
-
Unit 4.2 Possible Signs and Symptoms
-
Unit 4.3 Actions to take
-
Unit 4.4 Monitoring
-
Unit 4.5 Anaphylaxis
-
Unit 5 Basic Life Support
-
End of Learning
-
Basic Life Support Test
-
19
-
Introduction
-
Unit 1 Medical Devices
-
Unit 1.1 Bed Rails
-
Unit 1.2 Serious Case
-
Unit 1.3 Entrapment
-
Unit 1.4 Risks of Falls
-
Unit 1.5 Injuries
-
Unit 1.6 Alternatives
-
Unit 1.7 Risks Assessment
-
Unit 1.8 Capacity Assessment
-
Unit 1.9 Rigid Bed Rails
-
Unit 1.10 British Standard
-
Unit 1.11 Bed Rails Musts
-
Unit 1.12 Daily Musts
-
Unit 1.13 Documentation
-
Unit 1.14 Remember
-
End of learning
-
Bed Rails: End of learning
-
Bed Rail: Test
-
20
-
Introduction
-
Unit 1 Customer Service
-
Unit 1.1 Why is Good Customer Service Important?
-
Unit 1.2 Why is Good Customer Service Important?
-
Unit 1.3 Why is Good Customer Service Important?
-
Unit 1.4 Why is Good Customer Service Important?
-
Unit 1.5 Are Customers Always Right?
-
Unit 1.6 Take a Moment to Reflect
-
Unit 1.7 Who are your customers?
-
Unit 1.8 Customer Expectations
-
Unit 1.9 Going above and beyond
-
Unit 1.10 External Customers
-
Unit 2 Select a personal approach to create a good first impression
-
Unit 2.1 Seven seconds to impress
-
Unit 2.2 My Dress is Good, What Next?
-
Unit 2.3 Six Techniques
-
Unit 2.4 Body Language to Avoid
-
Unit 2.5 Creating a good impression over the phone
-
Unit 3 Discover good listening techniques
-
Unit 3.1 Good Listening Techniques
-
Unit 3.2 Active listening - Maintaining attention
-
Unit 3.3 Exercise to practice your listening
-
Unit 4 Identify the key skills required to deal with customer complaints
-
Unit 4.1 Customer Complaints
-
Unit 4.2 Dealing with complaints
-
Unit 4.3 Summary
-
Unit 5 Personal Approach
-
Unit 5.1 Communication in different ways
-
Unit 5.2 Speaking with Confidence
-
Unit 5.3 Don't Know the Answer
-
Unit 5.4 Politeness Costs Nothing
-
Unit 5.5 Being Polite is Simple
-
Unit 5.6 Be Professional, Be Proud
-
Unit 5.7 Compassion in customer service
-
Unit 5.8 What aspects of body language and tone of voice convey compassion?
-
Unit 5.9 Take 5 minutes to reflect
-
Unit 5.10 Summary
-
Customer Service Test
-
21
-
Welcome
-
Unit 1 Safe Use of I.T. Equipment
-
Unit 1.1 What is Display Screen Equipment?
-
Unit 1.2 Employer Duties
-
Unit 1.3 Important Note
-
Unit 1.4 Not just at Work
-
Unit 1.5 Does using DSE really Affect My Health?
-
Unit 1.6 Potential Health Effects
-
Unit 1.7 What can I do to Assist?
-
Unit 1.8 Basic Comfort Techniques
-
Unit 2 Setting Up Your Workstation
-
Unit 2.1 Eye Tests & Eye Wear
-
Unit 2.2 Working Position & Rest Periods
-
Unit 2.3 Workstation Assessment
-
Unit 2.4 What if I Find any Issues?
-
Unit 2.5 DSE Workstation and User Risk Assessment PDF
-
End of Learning
-
Display Screen Equipment Test
-
22
-
Welcome
-
Introduction
-
Unit 1 Candour
-
Unit 1.2 Whistleblowing
-
Unit 1.3 Explanation of Terms
-
Unit 1.4 Recording Incidents
-
Duty of Candour Summary
-
Candour Test
-
23
-
Welcome
-
Objectives
-
Unit 1 What is a Fall?
-
Unit 1.2 Effects of Falls
-
Unit 1.3 Definitions of Severity
-
Unit 2 Causes
-
Unit 3 Preventing
-
Unit 3.1 Risk Assessment Tools
-
Unit 3.2 Carrying Out Assessments
-
Unit 3.3 Falls Risk Assessment
-
Unit 3.4 Medication Reviews
-
Unit 3.5 Prevention Strategies
-
Unit 3.6 Managing a Fall
-
Unit 3.7 Consequences of a Long Lie
-
Unit 3.8 Getting Up & Learning from Falls
-
Unit 3.9 Remember
-
End of Learning
-
Preventing Falls in Older People Test
-
24
-
Welcome
-
Unit 1 Why Does Diet & Fluid Intake Matter?
-
Unit 1.2 Malnutrition
-
Unit 1.3 The Signs of Malnutrition
-
Unit 1.4 Treating Malnutrition
-
Unit 1.5 Preventing Malnutrition
-
Unit 1.6 Eatwell Guide
-
Unit 1.7 Protein is Important
-
Unit 1.8 The Body Needs Energy
-
Unit 1.9 Fats are Needed
-
Unit 1.10 Vitamins Are Very Important
-
Unit 1.11 Its All About the Minerals
-
Unit 1.12 Elderly Adults at Risk
-
Unit 1.13 Effects of Malnutrition
-
Unit 1.14 Fluid Balance
-
Unit 1.15 Encouraging Fluid Intake
-
Unit 1.16 Signs of Dehydration
-
Unit 1.17 Encouraging Good Habits
-
Unit 1.18 Food Hygiene
-
Unit 1.19 Safe Food Temperature
-
Unit 1.20 Temperature Probe
-
Unit 1.21 Concern About Someone?
-
End of Learning
-
Fluids & Nutrition Quiz
-
25
-
Introduction
-
Unit 1 Personal Protective Equipment
-
Unit 2 When would you wear PPE?
-
Unit 3 Where must you change your PPE?
-
Unit 4 Donning and doffing of PPE
-
Conclusion
-
PPE Quiz
-
26
-
Welcome
-
Unit 1 What is Food Safety?
-
Unit 1.2 The Importance of Food Safety
-
Unit 1.3 Law and Regulations
-
Unit 1.4 The Food Safety Act
-
Unit 1.5 What is Acrylamide?
-
Unit 1.6 Cooking Methods which leads to Acrylamide?
-
Unit 1.7 What are the main foods affected by Acrylamide?
-
Unit 1.8 Simple Steps for Caterers to Follow
-
Unit 1.9 What Manufacturers may Wish to Consider
-
Unit 1.10 HACCP
-
Unit 1.11 HACCP Principles
-
Unit 1.12 Food Safety Management
-
Unit 1.13 Safe Food Better Business
-
Unit 1.14 Food Safety and Hygiene Regulations
-
Unit 1.15 Trading Standards
-
Unit 1.16 EHPs
-
Unit 1.17 Rating Scheme
-
Unit 1.18 Rating Scheme Appeal
-
Unit 1 End of Learning
-
Unit 2 Food Hazards and Contamination
-
Unit 2.2 Food Production
-
Unit 2.3 Contamination
-
Unit 2.4 Food Allergies
-
Unit 2.5 The 14 Allergens
-
Unit 2.6 Allergic Reactions
-
Unit 2 End of Learning
-
Unit 3 Bacteria & Microbiological Hazards
-
Unit 3.1 Understanding Bacteria
-
Unit 3.2 Types of Bacteria
-
Unit 3.3 Spoilage Bacteria
-
Unit 3.4 The Chain
-
Unit 3.5 Spores and Toxins
-
Unit 3.6 Food Poisoning
-
Unit 3.7 Common Food Poisoning Bacteria
-
Unit 3.8 Foodborne Diseases
-
Unit 3.9 Reducing Bacteria
-
Unit 3 End of Learning
-
Unit 4 In and Around the Kitchen
-
Unit 4.1 Cross-contamination
-
Unit 4.2 Direct and Indirect
-
Unit 4.3 Colour Coding
-
Unit 4.4 Cooking Times and Temperatures
-
Unit 4.5 Taking of temperatures
-
Unit 4.6 Date coding
-
Unit 4.7 Stock rotation
-
Unit 4.8 Food Storage and Preservation
-
Unit 4.9 Control through Receipt and Storage
-
Unit 4 End of Learning
-
Unit 5 Personal Hygiene Standards
-
Unit 5.1 Personal Hygiene Standards
-
Unit 5.2 Personal Hygiene
-
Unit 5.3 Hand Washing
-
Unit 5.4 Food Handlers
-
Unit 5.5 Cuts, Spots & Boils
-
Unit 5 End of Learning
-
Unit 6: Pests & Their Control
-
Unit 6.2 What are Food Pests?
-
Unit 6.3 Control Measures
-
Unit 6 End of Learning
-
Unit 7 Cleaning Management
-
Unit 7.2 Effective Cleaning
-
Unit 7.3 When to Clean
-
Unit 7.4 Cleaning Chemicals
-
Unit 7.5 Cleaning Procedures
-
Unit 7.6 Key Points
-
Unit 7 End of Learning
-
Unit 8 Complying with the law
-
Unit 8.2 Rules About Premises
-
Unit 8.3 Whole Premises
-
Unit 8.4 Food Preparation Areas
-
Unit 8.5 Refuse disposal
-
Unit 8 End of Learning
-
Food Safety Level 2 Test
-
27
-
Introduction
-
Unit 1 What is Health & Safety
-
Unit 1.1 Health & Safety at Work Act
-
Unit 1.2 Why Manage Health & Safety?
-
Unit 1.3 Legislation
-
Unit 1.4 Communication
-
Unit 2 Responsibilities
-
Unit 2.1 They must provide
-
Unit 3 Employers responsibility
-
Unit 3.1 Employers responsibilty
-
Unit 3.2 The use of equipment
-
Unit 3.3 First aid
-
Unit 3.4 Administering Medication
-
Unit 3.5 Healthcare Procedures
-
Unit 3.6 Food handling and preparation
-
Identify the risks
-
Unit 4 Identify the risks (Continued)
-
Unit 4.1 Accident Report Form
-
Unit 4.2 Principles of good record keeping
-
End of learning
-
Test your knowledge
-
28
-
Welcome
-
Moving & Handling
-
Unit 1 Legislation
-
Unit 1.2 The Health and Safety at Work Act 1974
-
Unit 1.3 The Manual Handling Operations Regulations 1992
-
Unit 1.4 Workplace Regulations
-
Unit 1.5 PPE Regulations
-
Unit 1.6 PUWER
-
Unit 1.7 LOLER
-
Unit 1.8 RIDDOR
-
Unit 1 SUMMARY
-
Unit 2 The Spine
-
Unit 2.1 Posture
-
Unit 2.2 Other Factors to Consider
-
Unit 2 SUMMARY
-
Unit 3 Safe Practice
-
Unit 3.2 Classification of Injuries
-
Unit 3.3 Types of Back Pain
-
Unit 3.4 Factors Causing Back Pain
-
Unit 3.5 Risk to Clients
-
Unit 3.6 How Can You Prevent Back Pain
-
Unit 3.7 Common Causes
-
Unit 3 SUMMARY
-
Unit 4 Risk Assessment
-
Unit 4.2 TILE
-
Unit 4.3 Task
-
Unit 4.4 Individual Capability
-
Unit 4.5 Load
-
Unit 4.6 Environment
-
Unit 4.7 Team Handling
-
Unit 4.8 Team Handling
-
Unit 4 SUMMARY
-
Unit 5 Principles of Moving and Handling
-
Unit 5.2 Principles of Moving & Handling
-
Unit 5.3 Implementing Principles
-
Unit 5 SUMMARY
-
End of Learning
-
Moving & Handling Test
-
29
-
Unit 1 What is oral health care?
-
Unit 1.2 What is the Importance of Oral Hygiene?
-
Unit 1.3 What is Our Role?
-
Unit 1.4 Nurses & Care Staff
-
Unit 1.5 Individuals who are at Risk
-
Unit 1.6 Additional Challenges
-
Unit 1.7 Impact of Poor Oral & Mouth Care
-
Unit 1.8 Who Can Help?
-
Unit 1.9 Other Sources
-
Oral Health Test
-
30
-
Introduction
-
Unit 1 What is consent?
-
Unit 1.2 Age of consent
-
Unit 1.3 Consent in different countries
-
Unit 2 Obtaining consent
-
Unit 2.2 The 3 Components
-
Unit 2.3 Your Responsibilities
-
Unit 3 Capacity in relation to consent
-
Unit 3.2 Assessing Capacity
-
Unit 3.3 Mental Health Capacity Act
-
Unit 3.4 Fluctuation of Capacity
-
Unit 3.5 Best Interests
-
Unit 3.6 Power of Attorney
-
Unit 4 Documentation
-
Unit 4.2 Confidentiality
-
Unit 5 Refusal of Consent
-
Unit 5.2 Supporting Legislation
-
SUMMARY
-
Patient Consent
-
31
-
Welcome
-
Unit 1 What is it?
-
Unit 1.2 This can Include
-
Unit 1.3 What Causes it?
-
Unit 1.4 Physical Discomfort
-
Unit 1.5 Frustration
-
Unit 1.6 Emotional upset
-
Unit 2 Cognitive Impairment
-
Unit 2.2 This could Include
-
Unit 2.3 Person Centred Approach
-
Unit 2.4 Person Centred Planning
-
Unit 2.5 Trial & Error
-
Unit 2.6 Functional Analysis
-
Unit 2.7 It is Important...
-
Unit 2.8 Antecedents
-
Unit 3 Zones
-
Unit 3.2 Strategies
-
Unit 3.3 Fight or Flight
-
Unit 3.4 Body Language
-
Unit 3.5 Awareness Zones
-
Unit 3.6 Behaviour Management
-
Unit 3.7 Agreements
-
Positive Behaviour Support Test
-
32
-
Welcome
-
Unit 1 Tissue Viability
-
Unit 1.2 Wound Definition
-
Unit 1.3 Wound Management
-
Unit 1.4 Function and Structure
-
Unit 1.5 Skin
-
Unit 1.6 Composition of Skin
-
Unit 1.7 Epidermis, Dermis & Subcutis
-
Unit 1.8 Reduced Mobility
-
Unit 1.9 Ischaemia
-
Unit 1.10 Reporting Ischaemia
-
Unit 1.11 Pressure Point
-
Unit 1.12 Skin Assessment
-
Unit 1.13 Skin Care
-
Unit 1.14 Skin Moisturisers
-
Unit 1 SUMMARY
-
Unit 2 Holistic Care and Care Values
-
Unit 2.2 Holistic Care
-
Unit 2.3 Contributing Factors
-
Unit 2.4 Tissue Viability: Diet
-
Unit 2.5 Tissue Viability: Fluid
-
Unit 2.6 Tissue Viability: Mobility
-
Unit 2.7 Tissue Viability: Continence
-
Unit 2.8 Tissue Viability: Medication
-
Unit 2.9 Tissue Viability: Sensory
-
Unit 2.10 Core Care Values
-
Unit 2 SUMMARY
-
Unit 3 Pressure Ulcer Care
-
Unit 3.2 Those at Risk
-
Unit 3.3 Pressure, Shear & Friction
-
Unit 3.4 Pressure Ulcer Grading
-
Unit 3 SUMMARY
-
Unit 4 Risk Assessment
-
Unit 4.1 Risk Assessment Tools
-
Unit 4.2 Waterlow Risk Assessment
-
Unit 4.3 Analysing Results
-
Unit 4 SUMMARY
-
Unit 5 Measures
-
Unit 5.1 Pressure Relieving Devices
-
Unit 5.2 Re-Positioning
-
Unit 5.3 30 Degree Position
-
Unit 5 SUMMARY
-
Pressure Ulcer Prevention Test
-
33
-
Welcome
-
Unit 1 Safeguarding & Protection of Adults: Legislation
-
Unit 1.2 Definition
-
Unit 1.3 Human Rights Act
-
Unit 1.4 Regional Legislation
-
Unit 1.5 Policies
-
Unit 1.6 Recruitment
-
Unit 2 Recognising Abuse
-
Unit 2.2 Recognising Abuse
-
Unit 2.3 Physical
-
Unit 2.4 Psychological/Emotional
-
Unit 2.5 Sexual
-
Unit 2.6 Neglect
-
Unit 2.7 Financial
-
Unit 2.8 Discriminatory
-
Unit 2.9 Organisational Abuse
-
Unit 2.10 Self Neglect, Modern Slavery & Domestic Violence
-
Unit 2.11 Recognising Abuse
-
Unit 2.12 Statement of Principles
-
Unit 2.13 Core Care Values
-
Unit 3 The 3 Steps
-
Unit 3.2 3 Steps to Support
-
Unit 3.3 Using the 3 Steps
-
Unit 3.4 Complaints & Whistle-Blowing
-
Unit 4 Case Studies: The 3 Steps
-
Unit 4.2 Case Studies
-
Unit 4.3 Case Studies: Further Information
-
Unit 4.4 Case Studies Actions
-
Unit 4.5 Safeguarding Children
-
Unit 4.6 Support
-
Unit 4 SUMMARY
-
Check Your Knowledge
-
Safeguarding & Protection of Adult Test
-
34
-
Understanding UI
-
Introduction
-
Aims & Objectives
-
Unit 1 What is Continence?
-
Unit 1.2 Recognise this?
-
Unit 1.3 Prevalence
-
Unit 1.4 Male VS Female
-
Unit 1.5 Statistics
-
Unit 1.6 Social Health Conequences
-
Unit 1.7 General Independence
-
Unit 1.8 Physical Effects
-
Unit 1.8 Mental Health Consequences
-
Unit 1.9 Dignity of People in Care
-
Unit 1.10 Supporting Jan
-
Unit 2 Anatomy and Physiology
-
Unit 2.2 The Urinary System
-
Unit 2.3 The Kidneys
-
Unit 2.4 The Ureters
-
Unit 2.5 The Bladder
-
Unit 2.6 The Detrusor Muscle
-
Unit 2.7 The Urination Process
-
End of Learning
-
Urinary Incontinence Test
-
35
-
Introduction
-
Learning Objectives
-
Unit 1 A Common Problem
-
Unit 1.2 Signs & Symptoms
-
Unit 1.3 Stress Urinary Incontinence
-
Unit 1.4 Urge Urinary Incontinence
-
Unit 1.5 Overflow Urinary Incontinence
-
Unit 1.6 Functional Urinary Incontinence
-
Unit 1.7 Mixed Urinary Incontinence
-
Unit 1.8 Temporary Urinary Incontinence
-
Unit 1.9 Reflex Urinary Incontinence
-
Unit 1.10 Bedwetting (Nocturnal Enuresis)
-
Unit 1.11 Anatomic or Developmental Abnormalities
-
Unit 1.12 Total Urinary Incontinence
-
Unit 1.13 Medications That May Cause Incontinence
-
Unit 1.14 Risk Factors for Urinary Incontinence
-
Unit 1.15 Dignity and Confidence
-
End of Learning
-
Urinary Incontinence - Types & Causes Test